Overview
When you merge documents in Version Story, we show the changes from each version/author in a different color in our document viewer:

When you download the merged document and open it in Microsoft Word, you may find yourself taken aback to see all the changes in a single color:

Word decides the colors from its own settings. Adjust them by following these steps:
(1) Navigate to the Review tab.
(2) Select the expand button in the Markup section:

(3) Choose Advanced Options... in the popup window that opens:

(4) Select the dropdown menu for Color next to Insertions:

(5) Choose the By author option, and do the same for Deletions:

(6) Close the settings window. You will now see the changes from different versions/authors appear in different colors in Word:

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Merge Documents
Click here if you need a refresher on how to merge documents.